Q1: What is your main product?
A1: We are the professional manufacturer seller and designer of MFI accessories,Sports earphone, headset,metal earphone,retractable headphone,8 pin USB cable,Type C USB cable,Micro USB cable, wireless charger,car charger and various of speaker
Q2: Which payment will you accept?
A2: We accept all major payment types, including TT and Paypal..Usually there are 30% deposit in advance, 70% balance before shipment for formal order and 100% payment for sample order.
Q3: What will be your MOQ and do you accept small order?
A3: Models selling online can be ordered with MOQ 10 pcs,other OEM/ODM models with MOQ 1000 pcs
Q4: Can you offer free samples ?
A4: Free sample is available for routine models,some special request will be charged,all advanced sample fees can be refunded after large order confirmed
Q5: How about the leading time?
A5: Sample time of routine models in stock will be within 1-3 working days,special request will be about 7-10 working daysLead time of normal order below 5000 pcs will be about 2 to 3 weeks and order of more than 5000 pcs will be confirmed with its actual requirement
Q6: Can i choose my package?
A6: Colorful gift box, blister card, poly bag or customized packing for your choice
Q7: Can you offer OEM/ODM service?
A7: Yes,OEM/ODM is welcome.You can expand your own brand or request your own design.
Q8: How about your company`s warranty policy?
A8: One year warranty time,any defective product,please contact our customer service within one week after receiving.
There will be payment refund or replacement or repair arranged in case of any defect of no man-made problem
Q9: Do you have any after-sales service?
A9: There will be 24*6 after sales service team to reply you within 24h.
Q10: Which shipping methods can i choose?
A10: DHL, UPS, EMS, TNT,Fedex express, by sea or by air as customer request Nominated forwarders are available
There are long term cooperated cargo agent,you can enjoy nice discount
Q11: Has your product ever been passed certification
A11: yes,most of our products comply with CE, Rohs,FCC,REACH and there are some models passed MFI certification
Q12: What will be your quotation and may i know your production capacity?
A12: Our price is often FOB Shenzhen ,EXW Shenzhen and CIF Shenzhen Our supply ability will be 50000 pcs/week
